Gorgias vs Re:amaze
The short answer
Re:amaze edges out Gorgias overall (rated 4.4 vs 4.3). Choose Re:amaze if you want the higher-rated all-rounder; pick Gorgias if shopify stores is your priority.
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| Gorgias | Re:amaze | |
|---|---|---|
| Rating | 4.3 | 4.4 |
| Pricing | paid | paid |
| Starting price | $10/mo | $29/mo |
| Best for | Shopify stores | Growing stores |
| Platforms | Shopify, BigCommerce | Shopify, BigCommerce, WooCommerce |
| Visit Gorgias | Visit Re:amaze |
Gorgias
Gorgias centralizes email, chat and social support and uses AI agents to auto-resolve common tickets and answer pre-sale questions with order and product context. It integrates deeply with Shopify so agents can edit orders without leaving the helpdesk.
Full Gorgias review →Re:amaze
Re:amaze is a customer-service platform that merges email, live chat, social and SMS into one inbox, with AI that drafts replies and an automated chatbot. It is a lower-cost alternative to enterprise helpdesks for growing Shopify and BigCommerce stores.
Full Re:amaze review →