Alternatives
Best Zendesk alternatives
The short answer
The best Zendesk alternative is Manychat (rated 4.5), thanks to social sellers. Below are 6 alternatives compared by features, pricing and our editor rating.
Disclosure: Some links on this page are affiliate links. If you buy through them we may earn a commission at no extra cost to you. This never affects our rankings — see our review methodology.
AI chat automation for Instagram, WhatsApp and Messenger commerce.
- Strong Instagram and WhatsApp automation
- AI intent recognition for replies
AI helpdesk and chatbot unifying email, chat and social for ecommerce.
- Unified inbox across every support channel
- AI reply drafting speeds up agents
AI helpdesk purpose-built for ecommerce support.
- Deep Shopify order/data integration
- AI auto-resolves repetitive tickets
AI support agent that resolves customer questions autonomously.
- Fin AI agent resolves tickets autonomously
- Mature platform with deep integrations
AI chatbot and live chat with a free starting tier.
- Free plan and fast setup
- Lyro AI handles FAQs out of the box
AI quizzes and chat that grow average order value.
- Product quizzes lift conversion and AOV
- Captures zero-party data for marketing
Looking at Zendesk itself? Read our Zendesk review →