Tidio Review
AI chatbot and live chat with a free starting tier.
4.2
Visit TidioFrom $29/mo
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freemiumShopifyWooCommerceWixBigCommerce
Overview
Tidio combines live chat with Lyro, an AI agent that answers customer questions and recovers carts. A free plan and quick setup make it popular with small stores wanting 24/7 automated replies without a big support team.
Pros
- Free plan and fast setup
- Lyro AI handles FAQs out of the box
- Works across platforms, not just Shopify
Cons
- AI conversation limits on lower tiers
- Fewer deep ecommerce actions than Gorgias
Key facts
| Starting price | $29/mo |
| Pricing model | freemium |
| Best for | Small stores, Beginners, Multi-platform sellers |
| Platforms | Shopify, WooCommerce, Wix, BigCommerce |
| Key features | Live chat, Lyro AI agent, Chatbots, Cart recovery, Free plan |
| Founded | 2013 |
Categories:AI Customer Service & Chatbots
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