What can Gorgias do?
The short answer
Gorgias's key features include AI agent, Shopify actions, Macros, Multichannel inbox, Revenue stats. Gorgias centralizes email, chat and social support and uses AI agents to auto-resolve common tickets and answer pre-sale questions with order and product context.
Gorgias centralizes email, chat and social support and uses AI agents to auto-resolve common tickets and answer pre-sale questions with order and product context. It integrates deeply with Shopify so agents can edit orders without leaving the helpdesk.