How much does Zendesk cost?
The short answer
Zendesk's pricing: $19/agent/mo. It's a paid tool with no free plan.
Zendesk is a mature customer-service platform whose AI agents and copilot resolve and triage tickets across email, chat and social. For larger ecommerce operations it scales support with automation while keeping a unified agent workspace.
In our review Zendesk rates 4.3/5 and is best for Larger operations, Multi-channel support, Scaling teams.